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30 day refund and exchange policy...
We believe you will be very satisfied with your products and service from TinytreasuresBaby.com. All merchandise is guaranteed for workmanship and customer satisfaction with a 30-day return and/or exchange policy. Please return item(s) in their original condition (unworn and unwashed) within 30 days of receipt of the item(s).
Before Returning an item, an authorization is required...
Please fill out the contact form here: Customer Service
When contacting us, please provide your name, order number and phone number and reason for the return. You will receive an e-mail authorization and instructions for the return or or exchange within 1-2 business days. If requesting an exchange, please include details of exchange item(s) being requested.
Please note that you will be responsible for the cost to ship item(s) back to Tinytreasuresbaby.com and items must be returned in their original new condition and packaging. In the case that an item is defective, damaged during shipment, or you received the wrong item, then the return cost will be on us. Please include a copy of the return authorization number with the return. You will receive an e-mail ofter shipment is received and we have processed credit to your account, or shipped exchange items. |